Statistics & Probability · Grades 9, 10

The Normal Distribution and the 68-95-99.7 Rule

Quick answer

Many measurements pile up in a symmetric bell shape around their mean. For data shaped like that, about 68% of values fall within one standard deviation of the mean, 95% within two, and 99.7% within three. A z-score counts how many standard deviations a value sits from the mean, which lets values from different scales be compared. None of it applies to data that is skewed.

What you'll learn

  • Use the 68-95-99.7 rule to estimate percentages of a normal population
  • Calculate and interpret a z-score
  • Recognize data for which a normal model is not appropriate

A shape that turns up everywhere

Measure the heights of a thousand adult women, the weights of cereal boxes off a production line, or the scores on a large standardized test. Draw a histogram of each, and the same shape keeps appearing: a single peak in the middle, falling away evenly on both sides.

That bell-shaped curve is the normal distribution.

A normal curve with mean 0 and standard deviation 1 A symmetric bell-shaped curve on a grid from -4 to 4 across. It peaks above 0 and falls away evenly on both sides, nearly flat by the time it reaches -3 and 3. -4-224xy
  • normal curve
A normal curve with mean 0 and standard deviation 1
FeatureWhat it means
symmetricas many values fall a given distance above the mean as below it
single peakthe mean, median and mode are the same value
thin tailsvalues far from the mean are rare

A normal distribution is completely described by two numbers: its mean, which places the peak, and its standard deviation, which sets how wide the bell is.

The 68-95-99.7 rule

For any normal distribution, the share of values within a given number of standard deviations of the mean is always the same:

WithinShare of the values
11 standard deviationabout 68%68\%
22 standard deviationsabout 95%95\%
33 standard deviationsabout 99.7%99.7\%

This is also called the empirical rule.

Adult women’s heights in the US are roughly normal, with mean 6464 inches and standard deviation 33 inches.

64±3=61 to 67 in⇒about 68%64 \pm 3 = 61 \text{ to } 67 \text{ in} \quad\Rightarrow\quad \text{about } 68\% 64±6=58 to 70 in⇒about 95%64 \pm 6 = 58 \text{ to } 70 \text{ in} \quad\Rightarrow\quad \text{about } 95\% 64±9=55 to 73 in⇒about 99.7%64 \pm 9 = 55 \text{ to } 73 \text{ in} \quad\Rightarrow\quad \text{about } 99.7\%

Why symmetry gives the rest

The rule only states the middle bands. Symmetry supplies everything else.

If 95%95\% lies within two standard deviations, the other 5%5\% is split evenly between the two tails — 2.5%2.5\% on each side.

RegionShare
more than 22 SD above the mean2.5%2.5\%
between the mean and 11 SD above34%34\%
between 11 and 22 SD above13.5%13.5\%
below the mean50%50\%

The 34%34\% is half of 68%68\%. The 13.5%13.5\% is half of the difference between 95%95\% and 68%68\%.

What share of women are taller than 7070 inches?

7070 is two standard deviations above the mean, so about 2.5%2.5\%.

Every one of these answers is half of something, because the curve is symmetric. That is the whole method.

z-scores

A z-score says how many standard deviations a value sits from the mean.

z=x−μσz = \frac{x - \mu}{\sigma}
zzMeans
00exactly the mean
22two standard deviations above
−1.5-1.5one and a half standard deviations below

z-scores put values from different scales on one common scale.

Ana scores 8585 on a test with mean 7575 and standard deviation 55. Ben scores 9090 on a different test with mean 8080 and standard deviation 1010. Who did better relative to their class?

zAna=85−755=2zBen=90−8010=1z_{\text{Ana}} = \frac{85 - 75}{5} = 2 \qquad z_{\text{Ben}} = \frac{90 - 80}{10} = 1

Ana did better. Ben’s raw score is higher, but Ana sits twice as far above her class average, measured in each test’s own spread.

For values between the whole-number z-scores, a table or a calculator’s normal distribution function gives the exact percentage. A spreadsheet’s NORM.DIST does the same.

When the normal model does not fit

The rule is a property of the bell shape. Data without that shape does not obey it, and applying it anyway produces confident, wrong percentages.

DataWhy it is not normal
household incomeskewed right — a long tail of high earners
waiting time for a buscannot go below zero, and piles up near it
test with a hard ceilingscores bunch against the maximum
a mix of two groupstwo peaks rather than one

Household incomes in a county have mean $70,000 and standard deviation $50,000.

Two standard deviations below the mean is $70,000 − $100,000 = −$30,000. A normal model would claim 2.5%2.5\% of households earn less than a negative amount. The impossible answer is the evidence that the model is wrong, not a curiosity to report.

Check the shape before using the rule. A histogram, a dot plot or a box plot settles it in seconds, and skipping that check is how real reports end up quoting nonsense.

Worked examples

Common mistakes

Practice problems

  1. About what percent of a normal distribution lies within one standard deviation of the mean?

    Answer

    68%68\%

    Full solution

    The first band of the 68-95-99.7 rule.

  2. About what percent lies within three standard deviations?

    Answer

    99.7%99.7\%

    Full solution

    Nearly everything falls within three standard deviations.

  3. Scores are normal with mean 7070 and standard deviation 88. What share lie between 6262 and 7878?

    Answer

    About 68%68\%

    Full solution

    70±870 \pm 8 is one standard deviation either side.

  4. Using the same scores, what share lie above 8686?

    Answer

    About 2.5%2.5\%

    Full solution

    8686 is two standard deviations above, and each tail beyond that holds 2.5%2.5\%.

  5. Find the z-score of 5858 when the mean is 5050 and the standard deviation is 44.

    Answer

    22

    Full solution

    58−504=2\tfrac{58 - 50}{4} = 2.

  6. Find the z-score of 4141 when the mean is 5050 and the standard deviation is 66.

    Answer

    −1.5-1.5

    Full solution

    41−506=−1.5\tfrac{41 - 50}{6} = -1.5, so the value is below the mean.

  7. What share of a normal distribution lies below its mean?

    Answer

    50%50\%

    Full solution

    The curve is symmetric about the mean.

  8. Heights are normal with mean 6464 in and standard deviation 33 in. What share lie between 6464 and 7070 in?

    Hint

    7070 is how many standard deviations above the mean?

    Answer

    About 47.5%47.5\%

    Full solution

    7070 is two standard deviations above the mean.

    Within two standard deviations on both sides is 95%95\%, so from the mean up to two above is half of that: 47.5%47.5\%.

  9. Test A has mean 6060 and SD 1010; Test B has mean 7575 and SD 55. Jo scores 8080 on A and 8383 on B. On which test did Jo do better relative to others?

    Answer

    Test A

    Full solution

    Test A: z=80−6010=2z = \tfrac{80 - 60}{10} = 2.

    Test B: z=83−755=1.6z = \tfrac{83 - 75}{5} = 1.6.

    Jo sits 22 standard deviations above the mean on Test A and only 1.61.6 above on Test B, so Test A is the stronger result — even though the raw score on Test B is higher.

  10. Wait times at a clinic have mean 1212 minutes and standard deviation 1010 minutes. Leo uses the 68-95-99.7 rule to say about 2.5%2.5\% of patients wait less than −8-8 minutes. Find the error.

    Hint

    Can a wait time be negative?

    Answer

    Wait times are not normal. The rule does not apply.

    Full solution

    Leo’s arithmetic follows the rule correctly: two standard deviations below 1212 is −8-8.

    The problem is the assumption underneath. The rule describes a symmetric bell shape, and wait times cannot go below zero, so they bunch up near zero with a long tail to the right.

    A prediction that some patients wait a negative amount of time is the data telling Leo the model is wrong.

    A skewed data set like this is better summarized with the median and interquartile range.

Frequently asked questions

What is a normal distribution?

A symmetric, bell-shaped distribution in which the mean, median and mode are equal and values thin out evenly on both sides.

What is the 68-95-99.7 rule?

In a normal distribution, about 68% of values are within one standard deviation of the mean, 95% within two, and 99.7% within three. It is also called the empirical rule.

What is a z-score?

The number of standard deviations a value is from the mean. A z-score of 2 means two standard deviations above; −1 means one below.

Why use z-scores?

They put values measured on different scales onto one scale, so a test score can be compared with a height or a time.

When is a normal model wrong?

When the data is skewed, has more than one peak, or has hard limits close to the mean. Incomes and waiting times are common examples.

What to learn next

Standards alignment

This lesson covers the following Common Core State Standards for Mathematics.

  • CCSS.MATH.CONTENT.HSS.ID.A.4Interpreting Categorical and Quantitative DataUse the mean and standard deviation of a data set to fit it to a normal distribution and to estimate population percentages. Recognize that there are data sets for which such a procedure is not appropriate. Use calculators, spreadsheets, and tables to estimate areas under the normal curve.