Statistics & Probability · Grades 9, 10
The Normal Distribution and the 68-95-99.7 Rule
Quick answer
Many measurements pile up in a symmetric bell shape around their mean. For data shaped like that, about 68% of values fall within one standard deviation of the mean, 95% within two, and 99.7% within three. A z-score counts how many standard deviations a value sits from the mean, which lets values from different scales be compared. None of it applies to data that is skewed.
What you'll learn
- Use the 68-95-99.7 rule to estimate percentages of a normal population
- Calculate and interpret a z-score
- Recognize data for which a normal model is not appropriate
A shape that turns up everywhere
Measure the heights of a thousand adult women, the weights of cereal boxes off a production line, or the scores on a large standardized test. Draw a histogram of each, and the same shape keeps appearing: a single peak in the middle, falling away evenly on both sides.
That bell-shaped curve is the normal distribution.
- normal curve
| Feature | What it means |
|---|---|
| symmetric | as many values fall a given distance above the mean as below it |
| single peak | the mean, median and mode are the same value |
| thin tails | values far from the mean are rare |
A normal distribution is completely described by two numbers: its mean, which places the peak, and its standard deviation, which sets how wide the bell is.
The 68-95-99.7 rule
For any normal distribution, the share of values within a given number of standard deviations of the mean is always the same:
| Within | Share of the values |
|---|---|
| standard deviation | about |
| standard deviations | about |
| standard deviations | about |
This is also called the empirical rule.
Adult women’s heights in the US are roughly normal, with mean inches and standard deviation inches.
Why symmetry gives the rest
The rule only states the middle bands. Symmetry supplies everything else.
If lies within two standard deviations, the other is split evenly between the two tails — on each side.
| Region | Share |
|---|---|
| more than SD above the mean | |
| between the mean and SD above | |
| between and SD above | |
| below the mean |
The is half of . The is half of the difference between and .
What share of women are taller than inches?
is two standard deviations above the mean, so about .
Every one of these answers is half of something, because the curve is symmetric. That is the whole method.
z-scores
A z-score says how many standard deviations a value sits from the mean.
| Means | |
|---|---|
| exactly the mean | |
| two standard deviations above | |
| one and a half standard deviations below |
z-scores put values from different scales on one common scale.
Ana scores on a test with mean and standard deviation . Ben scores on a different test with mean and standard deviation . Who did better relative to their class?
Ana did better. Ben’s raw score is higher, but Ana sits twice as far above her class average, measured in each test’s own spread.
For values between the whole-number z-scores, a table or a calculator’s normal
distribution function gives the exact percentage. A spreadsheet’s NORM.DIST
does the same.
When the normal model does not fit
The rule is a property of the bell shape. Data without that shape does not obey it, and applying it anyway produces confident, wrong percentages.
| Data | Why it is not normal |
|---|---|
| household income | skewed right — a long tail of high earners |
| waiting time for a bus | cannot go below zero, and piles up near it |
| test with a hard ceiling | scores bunch against the maximum |
| a mix of two groups | two peaks rather than one |
Household incomes in a county have mean $70,000 and standard deviation $50,000.
Two standard deviations below the mean is $70,000 − $100,000 = −$30,000. A normal model would claim of households earn less than a negative amount. The impossible answer is the evidence that the model is wrong, not a curiosity to report.
Check the shape before using the rule. A histogram, a dot plot or a box plot settles it in seconds, and skipping that check is how real reports end up quoting nonsense.
Worked examples
Common mistakes
Practice problems
-
About what percent of a normal distribution lies within one standard deviation of the mean?
Answer
Full solution
The first band of the 68-95-99.7 rule.
-
About what percent lies within three standard deviations?
Answer
Full solution
Nearly everything falls within three standard deviations.
-
Scores are normal with mean and standard deviation . What share lie between and ?
Answer
About
Full solution
is one standard deviation either side.
-
Using the same scores, what share lie above ?
Answer
About
Full solution
is two standard deviations above, and each tail beyond that holds .
-
Find the z-score of when the mean is and the standard deviation is .
Answer
Full solution
.
-
Find the z-score of when the mean is and the standard deviation is .
Answer
Full solution
, so the value is below the mean.
-
What share of a normal distribution lies below its mean?
Answer
Full solution
The curve is symmetric about the mean.
-
Heights are normal with mean in and standard deviation in. What share lie between and in?
Hint
is how many standard deviations above the mean?
Answer
About
Full solution
is two standard deviations above the mean.
Within two standard deviations on both sides is , so from the mean up to two above is half of that: .
-
Test A has mean and SD ; Test B has mean and SD . Jo scores on A and on B. On which test did Jo do better relative to others?
Answer
Test A
Full solution
Test A: .
Test B: .
Jo sits standard deviations above the mean on Test A and only above on Test B, so Test A is the stronger result — even though the raw score on Test B is higher.
-
Wait times at a clinic have mean minutes and standard deviation minutes. Leo uses the 68-95-99.7 rule to say about of patients wait less than minutes. Find the error.
Hint
Can a wait time be negative?
Answer
Wait times are not normal. The rule does not apply.
Full solution
Leo’s arithmetic follows the rule correctly: two standard deviations below is .
The problem is the assumption underneath. The rule describes a symmetric bell shape, and wait times cannot go below zero, so they bunch up near zero with a long tail to the right.
A prediction that some patients wait a negative amount of time is the data telling Leo the model is wrong.
A skewed data set like this is better summarized with the median and interquartile range.
Frequently asked questions
What is a normal distribution?
A symmetric, bell-shaped distribution in which the mean, median and mode are equal and values thin out evenly on both sides.
What is the 68-95-99.7 rule?
In a normal distribution, about 68% of values are within one standard deviation of the mean, 95% within two, and 99.7% within three. It is also called the empirical rule.
What is a z-score?
The number of standard deviations a value is from the mean. A z-score of 2 means two standard deviations above; −1 means one below.
Why use z-scores?
They put values measured on different scales onto one scale, so a test score can be compared with a height or a time.
When is a normal model wrong?
When the data is skewed, has more than one peak, or has hard limits close to the mean. Incomes and waiting times are common examples.
Standards alignment
This lesson covers the following Common Core State Standards for Mathematics.
- CCSS.MATH.CONTENT.HSS.ID.A.4Interpreting Categorical and Quantitative DataUse the mean and standard deviation of a data set to fit it to a normal distribution and to estimate population percentages. Recognize that there are data sets for which such a procedure is not appropriate. Use calculators, spreadsheets, and tables to estimate areas under the normal curve.